Support
Email hello@quiett.app. That is the same address the iOS app uses.
What to include
- Your iPhone model and iOS version.
- What you expected, and what happened instead.
- The alarm time, and whether the alarm was turned on.
- If you are on TestFlight, the build number it shows.
- A screenshot if it helps. Do not send a photo of your face from the camera check. We do not need it.
FAQ
The alarm did not ring
Confirm the alarm is on and the time is the one you set. Quiett needs permission to alert you. On iPhone, open Settings, then Notifications, then Quiett, and allow notifications. Also check Focus, in case alerts are silenced. If it still does not ring, email hello@quiett.app with your iPhone model, iOS version, and what you saw.
The camera check will not start
The morning check uses the front camera. Open Settings, then Quiett, then Camera, and allow access. The check looks for you upright, still, in enough light, and facing the phone. Frames are processed on the phone with Apple Vision and are not uploaded. If the room is very dark, add some light and try again.
TestFlight
The button on this site is not a store link until the App Store listing is up. If you are on a TestFlight build, include the build number TestFlight shows.